Privacy Policy

Introduction

[COMPANY NAME] ("we," "us," "our," or "Company") operates the PARALLAX platform. This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information in connection with our website, mobile application, and related services (collectively, the "Service").

We take your privacy seriously. If you have questions about this Privacy Policy or our privacy practices, please contact us at [CONTACT EMAIL].

1. Information We Collect

1.1 Account and Registration Information

When you create an account, we collect your email address, name, and any other information you provide during registration. This information is necessary to create and maintain your account and deliver the Service.

1.2 Payment Information

We collect billing information necessary to process your subscription. However, we do not directly store full credit card numbers. Payment processing is handled by Stripe, our third-party payment processor. Stripe collects, uses, and stores your payment information in accordance with their privacy policy and payment card industry standards.

1.3 Reading Preferences and Usage Data

We automatically collect information about your interactions with the Service, including:

• Content you view, save, and share
• Analysis articles you read and reading time
• Search queries and topic interests
• Your subscription tier and subscription history
• Feature usage patterns

This data helps us understand user preferences, improve content recommendations, and enhance the Service.

1.4 Automatically Collected Information

When you use the Service, we automatically collect:

• Device information (device type, operating system, browser type)
• IP address and location data (country/city level)
• Referring URL and pages you visit
• Timestamps of your activity
• Cookie and similar tracking technology data

We collect this information via cookies, pixels, and similar technologies to maintain your session, analyze usage patterns, and improve the Service.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: Creating and maintaining your account, processing subscriptions, and delivering content and features
• Payment Processing: Processing subscription payments and sending billing communications
• Improvements: Analyzing usage patterns to improve the Service, user experience, and content recommendations
• Communications: Sending transactional emails (order confirmations, account updates, password resets) and, with your consent, marketing communications about new features and offerings
• Security and Compliance: Detecting fraud, preventing abuse, maintaining security, and complying with legal obligations
• Research and Analytics: Understanding trends in cybersecurity threats and user research (anonymized and aggregated)
• Legal Obligations: Responding to lawful requests from authorities and enforcing our terms of service

3. Third-Party Services

We use third-party services to operate the Service. These services may access your information as necessary to provide their services:

3.1 Supabase

We use Supabase for database and authentication services. Supabase processes your account data, content preferences, and usage information. Supabase's privacy practices are governed by their privacy policy, which we encourage you to review.

3.2 Stripe

Stripe processes all payment transactions. Your payment information is handled solely by Stripe and is not stored on our servers. Stripe complies with PCI DSS standards for payment card data. For information on how Stripe handles your data, please review Stripe's privacy policy.

3.3 Resend

We use Resend to send transactional and marketing emails. Resend processes your email address and message content necessary to deliver emails. Your email interactions (opens, clicks) may be tracked for analytics purposes.

3.4 Analytics and Monitoring

We may use analytics services to understand how users interact with the Service. These services may place cookies and collect usage information. We do not use advertising trackers or sell your data to advertisers.

4. Cookie Usage

We use cookies and similar tracking technologies to:

• Essential Cookies: Maintain your session, authenticate your identity, and keep you logged in
• Preference Cookies: Remember your settings and preferences for a better user experience
• Analytics Cookies: Understand how users interact with the Service to improve functionality and content

We do not use tracking cookies for third-party advertising or behavioral tracking. Most browsers allow you to control cookie settings through your preferences. Disabling essential cookies may impact your ability to use the Service.

5. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. Specifically:

• Account Data: Retained while your account is active and for 90 days after account deletion
• Payment Information: Retained by Stripe per their retention policies (typically 7 years for tax and compliance purposes)
• Usage and Analytics Data: Retained for 24 months or until anonymized
• Email Communications: Retained as long as necessary to respond to inquiries

If you delete your account, we will securely delete your personal data within 90 days, except where retention is required by law.

6. Your Privacy Rights

6.1 General Rights

Depending on your location, you may have rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you
• Correction: Request we correct inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to certain exceptions)
• Portability: Request your information in a portable format
• Withdrawal of Consent: Withdraw consent to data processing where applicable

6.2 California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act:

• Right to know what categories of personal information we collect
• Right to access the specific personal information we hold about you
• Right to delete your personal information (with certain exceptions)
• Right to opt-out of the "sale" or "sharing" of your personal information (we do not engage in these practices)
• Right to non-discrimination for exercising your privacy rights

6.3 European Privacy Rights (GDPR)

If you are located in the European Union, United Kingdom, or Switzerland, you have rights under the GDPR, including:

• Right to access, correct, and delete your personal information
• Right to restrict processing of your information
• Right to data portability
• Right to object to processing
• Right to lodge a complaint with your local data protection authority

6.4 Exercising Your Rights

To exercise any of these rights, please contact us at [CONTACT EMAIL]. We will verify your identity and respond to your request within 30 days (or as required by applicable law). You may also have the right to appeal our decision regarding your request.

7. International Data Transfers

The Service is operated from the United States. If you access the Service from outside the United States, your information will be transferred to, stored in, and processed in the United States. By using the Service, you consent to the transfer of your information to countries outside your country of residence, which may have different privacy laws.

For users in the EU, UK, or Switzerland, we rely on appropriate safeguards such as Standard Contractual Clauses to lawfully transfer your data.

8. Security

We implement technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

• Encryption of data in transit (SSL/TLS)
• Encryption of sensitive data at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Monitoring and logging of system activity

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, please contact us immediately at [CONTACT EMAIL].

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the "Last Updated" date and, where appropriate, by sending you a notification. Your continued use of the Service after changes become effective constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

We will respond to your inquiry within 30 days.